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What Are The Best Virtual Receptionist Services Companies

Published Jul 29, 24
6 min read


OHQ's records are sufficient proof of a charge that is payable unless they are shown to be wrong. Customer will utilize its practical efforts to notify OHQ of any kind of billing disagreement within fourteen (14) days of invoice of an invoice, complying with the process detailed in Section 15. If Consumer conflicts a billing, the invoice needs to remain to be paid on schedule nevertheless OHQ will attribute or reimburse Consumer if it is later on sensibly identified by OHQ or according to the dispute resolution process outlined in Section 15 that the billing was wrong and the Client is entitled to a credit scores or reimbursement.

Such revisions may consist of, without constraint, adjustments for the Registration Charges or Usage Fees for OHQ Paid Providers, changes to the use allocations consisted of in the Pricing Strategies, and discontinuation of Pricing Strategies. (a) Each such alteration will work after sensible development composed notice is provided to Consumer (for example, by being uploaded to the OHQ Internet Site), other than that any such revision that impacts a Selected Paid Solution will relate to Consumer starting at the start of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ provides notice of such revision to Customer based on Area 16.8.

If Customer does not terminate its use of any type of damaged Selected Paid Solution prior to the effective day of such revision, Customer will certainly be deemed to have consented to such alteration with respect to such Selected Paid Service. (b) If a Prices Strategy chosen by Client is terminated, OHQ will certainly provide Customer with practical breakthrough notification of no much less than thirty (30) days and Customer will be provided the alternative of picking a brand-new Prices Plan from then-current pricing plans provided by OHQ.

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For avoidance of question, this paragraph does not put on adjustments to the Rate Listing, which are dealt with in Section 7 (virtual answering service).1. Customer represents that all details provided by Consumer and its callers to OHQ (including, without limitation, all contact info and details concerning Customer's Charge card) is accurate, updated and total at the time it is supplied to OHQ

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Consumer needs to at all times follow all laws, regulations, standards and codes appropriate about its use OHQ Offerings and the Client's supply of its product or services to its customers. Customer will not use any OHQ Offerings to participate in, or to urge or assist others to take part in, any kind of prohibited or illegal tasks.

If a new Paid Service Term starts earlier than 3 (3) days after such e-mail is sent, Consumer will incur the applicable Subscription Cost for the brand-new Paid Solution Term (the ""). The efficient day of such discontinuation will certainly be either (i) the Asked For Discontinuation Day, or must Client not state a Requested Termination Day, (ii) the last day of the Last Paid Service Term.

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Where Customer ends pursuant to this Section 10.1(b): (i). The Membership Costs that have been pre-paid will be maintained and the OHQ Offerings offered to Customer up until the last day of the Last Paid Service Term (subject to reinstatement costs under clause 10.3(e)) and the extra equilibrium of the Prepaid Usage Debt will be kept by OHQ for future usage by Client if Client determines to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Following termination of any type of OHQ Solution, OHQ will not be responsible whatsoever for addressing calls, taking or providing messages, or doing any other tasks in link with such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ may end Customer's Account and Consumer's accessibility to the Account.

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(e) Following termination of any type of OHQ Providers, OHQ will certainly have no obligation to renew or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to renew or otherwise recommence a terminated OHQ Providers, OHQ might need that Client pay a reinstatement charge of $30 (to cover OHQ's practical prices in refining the reinstatement) Details accumulated by OHQ from Client and its customers might be utilized, disclosed and shared by OHQ according to OHQ's personal privacy policy as offered on the OHQ Site ("") and as might be amended once in a while.

The Controller thus assigns the Cpu relative to handling tasks embarked on in the course of the provision of assistant solutions. OHQ and Customer acknowledge and agree that the Processor is subject to the adhering to commitments: The Processor shall abide with the appropriate Information Security Regulations and must: (a) just act upon the created directions of the Controller and ensure those acting under their authority do the very same; (b) make certain that people refining the data undergo a task of self-confidence; (c) utilize its best efforts to safeguard and safeguard all individual data from unsanctioned or unlawful processing, including (but not restricted to) accidental loss, destruction or damages; (d) guarantee that all handling meets the requirements of the GDPR and relevant Data Protection Regulation; (e) make sure that where a Sub-Processor is used, they: just involve a Sub-Processor with the previous authorization of the Controller; educate the Controller of any designated changes concerning Sub-Processors; they implement a written contract including the same information protection obligations as set out in these Terms; understand that any type of failure on the part of the Sub-processor to adhere to the Information Defense Rule, the Processor remains completely responsible to the Controller for the efficiency of the Sub-Processor's obligations; and aid the Controller in providing subject access and permitting information subjects to exercise their civil liberties under the Information Protection Rules.

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The Controller will execute sufficient and proper onboarding and due diligence checks for all Cpus, with a complete evaluation of the mandatory Information Defense Regulation needs. The Controller will validate that the Processor has ample and documented procedures for information breaches, information retention and data transfers in position. The Controller shall acquire proof from the Cpu as to the: (a) verification and integrity of the employees used by the Processor; (b) any certificates, accreditations and policies as described in the onboarding process; (c) technological and operational actions used in safeguarding the Personal Data; and (d) treatments in place for allowing information topics to exercise their legal rights, including (but not restricted to), subject gain access to demands, erasure & correction treatments and constraint of handling steps.