What Are The Best High-Quality Virtual Receptionist Service thumbnail

What Are The Best High-Quality Virtual Receptionist Service

Published Jul 12, 24
6 min read


Highly suggested. We utilized this service for many years. Extremely expert, very easy to utilize and manage would certainly advise without inquiry. The solution offered by OfficeHQ is professional. The backend system is instinctive and satisfies our company requirement for overflow telephone calls. Most significantly the drivers are based in Australia. I would suggest any type of small company trying to find a virtual reception to think about the service provided by OfficeHQ.

As a little company, every brand-new service lead counts. Being used OfficeHQ, we're certain that not one of our useful leads will certainly be missed out on regardless of the moment of day. We like the versatile solution offering and discover it to be a cost-efficient way to use 24/7 reception to our clients.

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Would advise them to others. We've partnered with OfficeHQ to use our callers friendly assistants to manage our telephone calls when our group are hectic, as a genuine person is a lot far better to speak to than voicemail we discover! We utilize their solution for certain project sales lines, the office line and mobiles when we remain in conferences or onsite mainly.

They gladly and expertly handled most of my phone calls when we were a little short-staffed. Wonderful solution. Many thanks. We have been utilizing OfficeHQ for a variety of years now. Their service and dependability is literally foolproof. In our capability of a healthcare service provider, having all unanswered calls got as messages in real-time as e-mails is important.

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Very tailored, versatile to suit our organization requirements. Well worth it! In the start-up phase for my legislation method, I went with a virtual function solution to stay clear of the expenses of a full-time receptionist. There was some preliminary apprehension around whether the setup would certainly be smooth and whether a high requirement of telephone call experience for my clients could be maintained, but it's been fine.

OfficeHQ have actually made an enormously favorable distinction to our company for the previous 18 months. They additionally supply your service with a phone number and are excellent for legimitising virtual/online companies (and certainly others as well). I highly recommend them need to you need a part-time function source. As a little and active group, we do not have capability to handle brand-new lead call on a normal basis.

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Telephone calls are answered by pleasant, well-spoken virtual assistants and we obtain punctual e-mails having the brand-new telephone call details. Has actually been very helpful for our little business specifically with staff taking leave or when they are off sick.

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Our company runs a very active telephone call centre and we make use of OfficeHQ for call centre overflow to take those phone calls we're incapable to instantly deal with. We've found the solution to be absolutely smooth with all phone calls being answered on an extremely timely basis with immediate messaging and real-time reporting.

What can I claim this firm is dazzling. The process of establishing our companies was so easy and the client service is amazing. Thank you Ingrid for all your help, you have been amazing. I would very advise this firm. Having actually utilized your solution continuously for 15 years (since 2007), OfficeHQ has absolutely established the standard for this industry.

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Price-wise: no other solution out there comes close! Not a solitary rate rise throughout all this moment. Talk about taking a solution for approved it actually doesn't obtain any kind of much better than this. Thanks for the years and years of top quality service you have actually offered my business. 100% suggested a fantastic service and super-friendly staff.

I spoke today with Tori and was incredibly useful with everything! Well done! Consumers usually qualify our service by calling us before they book, so it is sales essential that our phone is always addressed expertly and immediately. OfficeHQ does that for us when we are remote to the workplace.

That finally never ever happened, as the solution from the operatives in this business have been so excellent that they have actually practically entered into the FireCrunch group. The nearly instant relay of customer calls by email and message to our area operatives allows us to respond to customer enquiries quickly, plus the kind system established enables direct loading to the FireCrunch CRM without any guidebook transfer required by FireCrunch.

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OfficeHQ we think about the ideal at this. What an amazing organization relationship. I engaged with OfficeHQ when I started my specialist solutions firm in March 2008. It was like having my very own individuals simply down the hallway. I might be anywhere in the globe and be positive a genuine individual would certainly be there to take a telephone call from a customer.

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Top quality solution by extremely professional and skilled call-takers allowed me self-confidence in exactly how my brand was provided. I highly recommend OfficeHQ. Many thanks to the team for helping my business flourish and creating the moment for us to concentrate on business of operating. As I move into retired life, I am very grateful for the support from the group at OfficeHQ.

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We have been using OfficeHQ for over ten years and it's such a benefit to be devoid of staffing frustrations, such as when they employ sick. With OfficeHQ as part of our group, there is always a person readily available to address telephone calls. OfficeHQ makes sure contact us to human resources National are responded to 24 hr a day, 365 days a year.

I have been incredibly happy with their solution over the past 18 months. We are a very hectic property business who needs quick and effective solution for all of our phone calls. From taking residential property queries, to giving info about "open for assessments" to buyers, OfficeHQ has had us covered.

Very recommend this solution! OfficeHQ provides us the capacity to do what we do best, both in the clinic and off-site. We're ensured in knowing we'll never miss out on a crucial call or potential visit, all for a fraction of the price of having our very own assistant. I have actually just recently opened a new physio clinic and the group at OfficeHQ have actually been just outstanding to deal with.

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I might not rate OfficeHQ and their solution very enough. We have been functioning with OfficeHQ for over 8 years. We are no longer interrupted with telephone calls, clients' information are taken precisely then you can pick e-mail or SMS alert.

Well done OfficeHQ, we would certainly be lost without you! Quit Noise Windows has actually been making use of OfficeHQ for numerous years.