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OHQ's records suffice proof of a fee that is payable unless they are revealed to be incorrect. Consumer will certainly utilize its affordable efforts to notify OHQ of any kind of billing dispute within fourteen (14) days of receipt of a billing, adhering to the process outlined in Area 15. If Customer disputes an invoice, the billing needs to remain to be paid in a timely manner nevertheless OHQ will credit or reimburse Customer if it is later on reasonably figured out by OHQ or pursuant to the dispute resolution procedure laid out in Area 15 that the billing was incorrect and the Consumer is qualified to a credit rating or refund.

Such modifications may consist of, without restriction, changes to the quantities of the Subscription Charges or Usage Costs for OHQ Paid Services, modifications to the use allowances included in the Prices Plans, and discontinuation of Prices Plans. (a) Each such alteration will certainly work after reasonable development composed notice is given to Customer (for example, by being published to the OHQ Website), other than that any type of such modification that influences a Selected Paid Solution will relate to Consumer beginning at the commencement of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ offers notification of such alteration to Client based on Section 16.8.

If Client does not terminate its usage of any damaged Selected Paid Solution prior to the effective date of such modification, Customer will be considered to have actually concurred to such modification relative to such Selected Paid Service. (b) If a Prices Plan picked by Client is discontinued, OHQ will supply Consumer with affordable development notice of no much less than thirty (30) days and Client will certainly be provided the option of picking a brand-new Prices Strategy from then-current pricing plans supplied by OHQ.

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For evasion of question, this paragraph does not apply to modifications to the Rate Checklist, which are addressed in Area 7 (Virtual Receptionist).1. Customer represents that all details provided by Client and its customers to OHQ (including, without constraint, all get in touch with info and information pertaining to Consumer's Credit rating Card) is exact, up-to-date and full at the time it is given to OHQ

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Customer should at all times conform with all legislations, policies, requirements and codes suitable in connection with its use OHQ Offerings and the Client's supply of its item and services to its callers. Client will not make use of any OHQ Offerings to involve in, or to motivate or aid others to take part in, any prohibited or illegal activities.

If a brand-new Paid Solution Term begins earlier than three (3) days after such e-mail is sent, Customer will sustain the relevant Membership Fee for the new Paid Service Term (the ""). The efficient day of such termination will be either (i) the Asked For Discontinuation Date, or should Customer not specify a Requested Termination Day, (ii) the last day of the Last Paid Solution Term.

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Where Customer ends pursuant to this Area 10.1(b): (i). The Registration Charges that have been pre-paid will certainly be maintained and the OHQ Offerings offered to Client until the last day of the Last Paid Solution Term (based on reinstatement costs under clause 10.3(e)) and the extra balance of the Prepaid Usage Credit report will certainly be retained by OHQ for future use by Client if Client determines to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Following discontinuation of any kind of OHQ Solution, OHQ will certainly not be responsible by any means for responding to telephone calls, taking or supplying messages, or doing any various other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ may end Consumer's Account and Client's access to the Account.

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(e) Complying with termination of any OHQ Providers, OHQ will certainly have no commitment to renew or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to renew or otherwise recommence a terminated OHQ Services, OHQ may require that Customer pay a reinstatement charge of $30 (to cover OHQ's sensible prices in refining the reinstatement) Details gathered by OHQ from Consumer and its callers may be utilized, divulged and shared by OHQ according to OHQ's personal privacy policy as readily available on the OHQ Site ("") and as may be changed every so often.

The Controller hereby designates the Cpu with respect to processing activities embarked on in the training course of the arrangement of receptionist services. OHQ and Client acknowledge and agree that the Processor is subject to the following responsibilities: The Cpu shall abide with the pertinent Information Protection Regulations and have to: (a) only act upon the composed instructions of the Controller and guarantee those acting under their authority do the very same; (b) ensure that people refining the data are subject to a task of confidence; (c) utilize its ideal endeavours to secure and safeguard all individual data from unsanctioned or illegal processing, consisting of (yet not restricted to) accidental loss, devastation or damage; (d) ensure that all processing satisfies the needs of the GDPR and associated Information Security Legislation; (e) ensure that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the prior approval of the Controller; educate the Controller of any desired changes worrying Sub-Processors; they apply a composed contract containing the very same data protection commitments as established out in these Terms; recognize that any kind of failure on the component of the Sub-processor to follow the Data Defense Rule, the Cpu stays totally reliant the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in providing subject access and enabling data subjects to exercise their civil liberties under the Information Protection Laws.

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The Controller shall execute appropriate and proper onboarding and due persistance checks for all Processors, with a full analysis of the compulsory Information Defense Legislation requirements. The Controller will confirm that the Processor has appropriate and recorded processes for information violations, data retention and information transfers in location. The Controller shall get evidence from the Cpu regarding the: (a) confirmation and reliability of the employees used by the Processor; (b) any type of certificates, certifications and policies as described in the onboarding procedure; (c) technological and operational actions utilized in protecting the Personal Information; and (d) treatments in position for enabling information subjects to exercise their civil liberties, including (but not limited to), subject accessibility requests, erasure & correction procedures and restriction of handling actions.